pRIVACY POLICY

Privacy Policy for Photos by Shan

Effective Date: April 2021

At Photos by Shan, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you engage our photography services. By using our services, you consent to the practices outlined in this policy.

1. Information We Collect

We collect personal information that you provide to us directly when you book a service, communicate with us, or interact with our website. This may include:

  • Contact Information: Name, email address, phone number, and postal address.

  • Event Information: Details of the wedding or event you wish to have photographed, including the event date, location, and specific preferences for photography.

  • Payment Information: Billing information, including credit card details or bank account information when making payments. (Note: Payment details are processed by a third-party payment processor and are not stored directly by us.)

  • Other Information: Any other information you provide to us directly, such as additional notes, comments, or requests regarding the event.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing Services: To deliver the photography services you have requested, including capturing and editing photographs.

  • Communication: To communicate with you regarding your bookings, inquiries, updates, or changes to services.

  • Payments and Transactions: To process payments and manage billing for the services rendered.

  • Improving Services: To enhance our services and client experience through feedback and insights.

  • Legal Compliance: To comply with legal obligations or respond to legal requests.

3. How We Share Your Information

We will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party vendors who assist with the provision of our services (e.g., payment processors, website hosting services, or print vendors). These third parties are obligated to protect your information and only use it as necessary to provide services to us.

  • Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes, including in response to a subpoena or government request.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal, accounting, or reporting requirements. Photographs may be retained for an extended period for archival purposes or as per client requests.

5. Security of Your Information

We take reasonable precautions to protect your personal information from loss, theft, misuse, and unauthorized access or disclosure. However, no method of electronic transmission or storage is 100% secure, and while we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights in relation to your personal information:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You can request that we correct any inaccuracies in your personal information.

  • Deletion: You can request that we delete your personal information, subject to certain legal exceptions.

  • Opt-Out: You can opt-out of receiving promotional or marketing communications by following the unsubscribe instructions in our communications or by contacting us directly.

If you wish to exercise any of these rights, please contact us at the contact details provided below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. Cookies are small text files stored on your device to help us analyze website traffic and tailor content to your preferences. You can manage your cookie preferences through your browser settings, though disabling cookies may affect the functionality of certain website features.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” at the top of this policy will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, or if you wish to exercise your rights regarding your personal information, please contact us at:

Photos by Shan
Email: shannon@photosbyshan.co.uk